Shipping Terms

How can I track my package?

If tracking details are available, it is possible to track your package by way of the Your Orders page. Click on "Track Package" next to the delivery you want to follow.

Why isn't there tracking information in my order?

If you can not see any tracking data for your shipment plus the estimated delivery date hasn't yet passed, your package should still arrive on time. You will find some common explanations why tracking stats are unavailable on our Tracking Shipments Help page.

Why orders do not qualify for FREE Shipping

Both items ordered together with the shipping address needs to be qualified for FREE Shipping. FREE Shipping page has more info . in regards to what items and addresses are eligible.

Free Shipping

To take advantage of FREE Shipping:

  • Place a minimum of $25 of eligible goods within your Shopping Cart.
  • Go on to checkout.
  • Ship your items to one particular U.S. address.
  • Select "Group my items into as few shipments as possible" as your shipping preference.
  • Select FREE Shipping as your shipping speed. Your order will be delivered within 4-9 business days after all of your merchandise is available to ship (including pre-order items).
  • Place your order, and enjoy the free postage!

Utilizing this type of shipping option, we fulfill your order in a more cost-efficient way. This lets us to give our savings onto you by means of free postage. While it could take some extra time to pack and ship your order, you'll still receive it within the estimated delivery schedule.

International Shipping

We gladly accepts orders from world wide. Available products, shipping rates and costs may vary according to delivery address for your order.

To determine the shipping rate information specific to your order's destination, find your region.

There may be limitations on where and whether vendors offer international shipping. For additional information, visit our the vendors international shipping details page.

On shipping to U.S. protectorates or APO, FPO, or DPO addresses.

Your packages might be subject to the customs fees and import duties of the country where you have your order shipped. These charges are usually the recipient's responsibility. For extra details, read about Restrictions (which apply to all international shipments) and Import Fees Deposits within the resellers International shipping page.

Restrictions

These items can be shipped to just about all destinations outside the U.S.:

  • Books*
  • DVDs
  • Music
  • VHS videos

Additionally, some products inside the following categories:

  • automotive
  • baby
  • clothing
  • electronics
  • health and personal care
  • home and garden
  • industrial and scientific
  • jewelry
  • pet supplies
  • shoes
  • software
  • sports equipment
  • tools
  • toys
  • games
  • watches

Can be shipped to the following countries:

  • Australia
  • Austria
  • Bahrain
  • Belgium
  • Brazil
  • Bulgaria
  • Canada
  • Chile
  • China
  • Colombia
  • Costa Rica
  • Cyprus
  • Czech Republic
  • Denmark
  • Egypt
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hong Kong
  • Hungary
  • India
  • Indonesia
  • Ireland
  • Israel
  • Italy
  • Japan
  • Jordan
  • Kuwait
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malaysia
  • Malta
  • Mexico
  • Monaco
  • Netherlands
  • New Zealand
  • Norway
  • Oman
  • Panama
  • Peru
  • Philippines
  • Portugal
  • Poland
  • Qatar
  • Romania
  • Saudi Arabia
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • United Arab Emirates
  • The UK
  • Uruguay
  • Venezuela

All products shipped to those countries via Priority International Shipping, also in some instances product shipped via Standard or Expedited International Shipping, are contained in the program and an import fees deposit is collected on them. Even more details about this particular service sell the vendors shipping information site.

* Note: Books that demand special handling because they are extremely heavy (for instance, multi-volume sets) may not be shipped outside of the U.S. Should this be the situation, it is noted within the product detail page.

Customs, Duties, and Taxes

You will be accountable for assuring that the product could be lawfully imported to your destination country. When ordering the recipient will be the importer of record and must follow all guidelines in the destination country. Orders which are shipped to countries outside the United States could possibly be be subject to import taxes, customs duties and charges levied from the destination country. The recipient of an international shipment could be governed by such import taxes, customs duties and costs, which are levied as soon as a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no power over these charges and cannot predict what they could possibly be. Customs policies vary widely from country to country; you need to contact your local customs office for further information. When customs clearance procedures are required, it can delays beyond our original delivery quotes.

Shipping to APO, FPO, or DPOLocations

Standard Shipping Deliveries takes longer--up to 30 days for APO, FPO, or DPO addresses.


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